Gunn Stewart Solutions worked with East Renfrewshire Council to review their customer strategy and develop it to bring about practical transformation.
By placing the customer at the heart of the process and engaging users throughout, services have been modernised and can now be accessed through a range of channels.
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SRUC was formed in 2012 when the Scottish Agricultural College merged with Barony College, Elmwood College and Oatridge College.
As with all mergers, that meant that the different back end systems were brought together, resulting in a blend of different processes.
Gunn Stewart Solutions worked with staff, stakeholders and students to redesign registry and bring everything online.
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